We provide a 2 week cancellation policy. Guests who cancel at least 2 weeks prior to their check-in date will receive a booking credit for a later (available) date of their choice for a equal or lessor amount. Cancellations received less than 2 weeks prior will not receive a refund or credit. If we (GLFC) must cancel or postpone your trip due to unsafe ice or extreme weather conditions you will receive a credit to use at a later date. We do not offer refunds, only in-house credits will be issued.